Please make sure to read all of these instructions. Failure to do so can cause your phone to be hardlocked and never be able to be unlocked.
If the code does not work, please DO NOT keep trying to use the code. See the troubleshooting section below and contact us!
You will receive your code in the following format:
1234567890, 1234567890, 1234567890, 1234567890
If you have only 5 attempts or lower, please only use the first code. This is to avoid using up your attempts.
How to Unlock:
*Please only use the first & third Code, contact us if you are having issues
How to Unlock Alcatel 531 & 535
If your code does not work, please email back and provide us the following information:
Dial *#06# and double check the IMEI.
Also, please provide the Provider ID from the back of your Alcatel phone above your IMEI number. It looks like 9999X-9XXXXX9.
Model: ONE TOUCH 5020T
Made in China
5020T-2ATBUS1-R --- This is what we need.
If you are unable to find the above, please provide us this information:
Please type ***#837# or **#3228#. Your phone will provide you with a lot of alphanumeric characters
If you can find any lines that start with X, please send us that.
If you cannot find any that start with X, please contact us.
For example: X325CS87
All unlock codes and unlock confirmations are sent by email to the email address that the customer enters on the order form. Delivery times shown on the website are guidelines on...Delivery Times and Cancellation
Refunds If no unlock code is found for a particular phone, a refund will be processed within 24 hours of us becoming aware that no code is available. All refunds can take around 7 ...Refunds
As a result of the so many fraudulent orders that we receive each day, it is imperative that we take all necessary measures to minimize credit card fraud. Therefore, we reserve th...Fraud Protection
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